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The World Café: Shaping Our Futures Through Conversations That Matter Paperback – Illustrated, April 10, 2005
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Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action.
Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.
- Print length264 pages
- LanguageEnglish
- PublisherBerrett-Koehler Publishers
- Publication dateApril 10, 2005
- Dimensions7.38 x 0.75 x 9.25 inches
- ISBN-101576752585
- ISBN-13978-1576752586
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Review
--Sharif Abdullah, founder, the Commonway Institute, and author of Creating a World that Works for All
“World Café conversations are one of the best ways I know to truly enhance knowledge sharing and tap into collective intelligence. The few simple principles in this book can lead to conscious conversations with the power to change not only the individuals who participate, but also our collective future.”
--Verna Allee, author of The Knowledge Evolution and The Future of Knowledge
“The wisdom of many voices speaks from these pages! May we take seriously their invitation to call forth what has heart and meaning in our world through conversations that matter.”
--Tom Atlee, founder, The Co-Intelligence Institute, and author of The Tao of Democracy
“The capacity to see the world of the “other” sounds simple, but it is not. Yet it is the core of creating a new human history together. The World Café and this book serve as an inspiration to help make that possible.”
--Lic. Esteban Moctezuma Barragan, Mexico’s former Minister of Social Development
“The prevailing wisdom is that talk is cheap and that it’s a poor, timid substitute for action. This warm and inviting book demonstrates that conversation is action, because it is the wellspring from which relationships and trust are generated and informed decisions grow.”
--Thomas F. Beech, President and CEO, Fetzer Institute
“The challenge of leadership in these times of breathtaking speed and exhausting complexity is to find creative ways to embrace the future, and let go of the past. World Café dialogue provide us the opportunity to do just that.”
--Paul Borawski, Executive Director and Chief Strategic Officer, American Society for Quality
“Understanding the World Café’s fascinating model of a living social system is essential for the understanding of life and leadership in human organizations.”
--Fritjof Capra, author of The Web of Life and The Hidden Connections
“The World Café couldn’t be more timely. It offers inspiration and practical guidance to those who want to convene groups—even very large groups—for conversations that stimulate hope, creativity, and collective commitment.”
--Laura Chasin, founder and Director, Public Conversations Project
“This book and the stories in it offer hope for addressing complex challenges and provide methods for strengthening family and community relationships. It is truly a work of art and a very important contribution.”
--Rita Cleary, co-founder, Visions of a Better World Foundation
“World Café conversations touch the heart of what “human being” or “being human” means. By cherishing and including diverse voices, this book models the very nature of collective knowledge that is the heart of the World Café approach to dialogue.”
--Sara Cobb, Director, Institute for Conflict Analysis and Resolution, George Mason University, and former Executive Director, Program on Negotiation, Harvard Law School
About the Author
David Isaacs is President of Clearing Communications and designs strategic dialogue forums with senior leaders in the U.S. and abroad. David is also a co-originator of the World Café and serves as adjunct faculty with the University of Texas Business School’s Executive MBA Program.
The World Café Community is made up of organizational and community leaders and others who are fostering conversational leadership across the globe.
Excerpt. © Reprinted by permission. All rights reserved.
INTRODUCTION
Beginning the Conversation:
An Invitation to the World Café
I am a child of the sixties. During that time of social and political upheaval, many of us were determined to tell it like it is, to see beneath the surface of things to what really mattered. That inner fire that fueled my early years as a social change activist is now tempered by a compassion born of more than thirty years of working intimately with the dilemmas and paradoxes of personal and institutional change in corporate settings. My self-righteousness and certainty have slowly given way to a humility developed out of a growing sense that there are many ways to tell it like it is—that any story worth telling can be experienced from multiple perspectives. It is with this awareness that I share with you the story of the learning journey from which the World Café has emerged and continues to evolve.
When I was growing up in suburban South Miami, Florida, our living room and dinner table were always alive with conversations. These weren’t just any kind of conversations. They were passionate discussions about big questions—justice, democracy, and civil rights. From conversations like these in homes and churches, the civil liberties movement in Florida was nurtured and grew into a force for decency and fairness at a time of great turmoil in the South.
I remember, too, the spirited conversations we had at my adopted grandmother’s home in southern Mexico when I was a teenager. Trudi Blom had been exiled from Europe during World War II, and there, in the remote state of Chiapas, she founded a global center for dialogue and action on environmental issues— much before it was fashionable to talk about sustainability. At her long dining room table, anthropologists, writers, scientists, and local travelers joined together for delicious meals with Lacandon Maya rain forest people and Chamula highland Indian guests. The diversity of the group always contributed to learning, discoveries, and connections that never could have been anticipated. Today, half a century later, the Na-Bolom Center still serves as a place where diverse people and perspectives meet in dialogue around the dining room table.
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During my early years as a community organizer with Cesar Chavez and the farmworkers’ movement, it was in the thousands of informal meetings—conversations among those seated on tattered couches in ramshackle homes and labor camps—that small miracles occurred. Through dialogue and reflection, the underlying assumptions that had kept farmworkers stuck for generations began to shift. As workers shared tortilla and bean suppers, they also shared the if-onlys of their lives and imagined the impossible. With practice, they began to ask the what-if questions. And from the what-ifs came the why-nots!
Over the last quarter-century, my life has taken me to large corporations as a strategist and thinking partner with senior executives as they struggle to embrace the challenges of the knowledge era. In this world, my language and descriptions have changed to those of strategic dialogue and conversation as a core business process. My community-organizing emphasis has evolved to focus on and embrace the informal communities of practice that are the home for social processes of new learning and knowledge creation. But the essential threads of my life remain unbroken. It is still my deepest belief that it is through conversations around questions that matter that powerful capacities for evolving caring community, collaborative learning, and committed action are engaged—at work, in communities, and at home.
Conversations That Matter
Through our conversations the stories and images of our future emerge, and never has this process been more critical. We now have the capacity, through neglect of the planetary commons on which our lives depend, to make this precious earth, our home, uninhabitable. We now have the capacity, through escalating violence and weapons of mass destruction, to make our precious human species, along with many others, extinct. Yet this is also a moment of opportunity. We are connected as never before in webs of communication and information-sharing through the Internet and other media that make our collective predicament visible on a much larger scale than we could have imagined only a few years ago. And for the first time, we now have the capacity for engaging in connected global conversations and action about what is happening and how we choose to respond—conversations that are not under the formal aegis of any one institution, government, or corporation. It is time for us to engage in those conversations more intentionally. Our very survival as a human community, both locally and globally, may rest on our creative responses to the following questions:
3
How can we enhance our capacity to talk and think more deeply together about the critical issues facing our communities, our organizations, our nations, and our planet?
How can we access the mutual intelligence and wisdom we need to create innovative paths forward?
This book is the story of a personal and collective journey shaped by these questions. It is a story in which I have been an active participant, along with my partner, David Isaacs, and a lively global community of inquiry and practice. It is the story of the discovery and evolution of the World Café, a simple yet powerful conversational process for fostering constructive dialogue, accessing collective intelligence, and creating innovative possibilities for action, particularly in groups that are larger than most traditional dialogue approaches are designed to accommodate.
Anyone interested in creating conversations that matter can engage the World Café process, with its seven core design principles to improve people’s collective capacity to share knowledge and shape the future together. World Café conversations simultaneously enable us to notice a deeper living pattern of connections at work in our organizations and communities—the often invisible webs of conversation and meaning-making through which we already collectively shape the future, often in unintended ways.
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Engaging the World Café process, principles, and pattern in practical ways empowers leaders and others who work with groups to intentionally host World Café and other types of dialogue as well as to create dynamic networks of conversation and knowledge-sharing around an organization’s real work and critical questions.
How Does a World Café Dialogue Work?
Café conversations are designed on the assumption that people already have within them the wisdom and creativity to confront even the most difficult challenges. The process is simple, yet it can yield surprising results. The innovative design of the World Café enables groups—often numbering in the hundreds of people—to participate together in evolving rounds of dialogue with three or four others while at the same time remaining part of a single, larger, connected conversation. Small, intimate conversations link and build on each other as people move between groups, cross-pollinate ideas, and discover new insights into questions or issues that really matter in their life, work, or community. As the network of new connections increases, knowledge-sharing grows. A sense of the whole becomes increasingly strong. The collective wisdom of the group becomes more accessible, and innovative possibilities for action emerge.
In a Café gathering people often move rapidly from ordinary conversations—which keep us stuck in the past, are often divisive, and are generally superficial—toward conversations that matter, in which there is deeper collective understanding or forward movement in relation to a situation that people really care about. The seven World Café design principles, when used in combination, also create a kind of “conversational greenhouse,” nurturing the conditions for the rapid propagation of actionable knowledge. These design principles are not limited to a formal Café event. They can also be used to focus and enhance the quality of other key conversations—enabling you to draw on the talent and wisdom of your organization or community to a greater extent than generally occurs with more traditional approaches.
5
World Café conversations simultaneously create a lived experience of how we naturally self-organize to think together, strengthen community, share knowledge, and ignite innovation. They allow us to see more clearly the importance of conversation as a living force so we can become more intentional about engaging its power. Café conversations demonstrate one innovative way to put living systems theory into practice.
The World Café, both as a designed conversational process and as a deeper living systems pattern, has immediate, practical implications for meeting and conference design, strategy formation, knowledge creation, rapid innovation, stakeholder engagement, and large-scale change. Experiencing a Café conversation in action also helps us make personal and professional choices about more satisfying ways to participate in the ongoing conversations that help shape our lives.
9781605092515_WEB_0024_001
The World Café Goes Global
Since its inception in 1995, tens of thousands of people on six continents have participated in World Café dialogues in settings ranging from crowded hotel ballrooms holding twelve hundred people to cozy living rooms with just a dozen folks present. In a global consumer products company, executives from more than thirty nations used the Café process to integrate a new worldwide marketing strategy. Mexican government and corporate leaders have applied the World Café to scenario planning. Leaders from local communities representing more than sixty countries participated in Café dialogues during the Stockholm Challenge, which offers a Nobel-style prize for those creating technology for the common good.
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Faculty members in the United States and Europe are creating virtual, online Knowledge Cafés to conduct distance learning programs. In New Zealand and the United States, the World Café has inspired the creation of local venues for hosting Café conversations on key issues related to business futures, sustainable development, and community collaboration. The World Café has supported Conversation Cafés, Commonway Cafés, and Let’s Talk America, key citizen initiatives that invite diverse groups to explore contemporary issues. Local churches and schools have used the World Café process on a smaller scale to build community and access the wisdom of their members.
The World Café can make a special contribution when the goal is the focused use of dialogue to foster productive relationships, collaborative learning, and collective insight
Whether in business, government, health, education, NGO, or community settings, the World Café can make a special contribution when the goal is the focused use of dialogue to foster productive relationships, collaborative learning, and collective insight around real-life challenges and key strategic questions. This is especially true when working with groups that are larger than most traditional dialogue circles are designed to accommodate.
A Community of Inquiry and Practice
The global World Café learning community—as well as this book—have evolved as colleagues from around the world experiment, document their work, share ideas, and learn from each other about the theory and practice embodied in the Café conversation approach.
I will serve as the primary narrator and your host for weaving together the stories, reflections, and conversations among World Café pioneers and others as we share with you our discoveries and the questions at the edge of our “not knowing.” In the Perspectives & Observations sections I’ll share my own personal aha’s and insights, and introduce you to others who are contributing to our learning.
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All pioneering ventures are incomplete, reflecting the particular interests and ways of seeing of those who have been part of the journey, and who make the initial maps of the territory. I am but one among many colleagues who are furthering key aspects of this work. Yet I hope your travels with me through these pages will provide glimpses that stimulate new conversations about where to focus special attention and care in your own organizations and communities.
The research for this book and for my own earlier Ph.D. on the World Café (Brown, 2001) was conducted in the spirit of Appreciative Inquiry, an approach to organizational learning and development originated by David Cooperrider and his colleagues at Case Western University (Cooperrider and Srivastva, 1987; Cooperrider and others, 2003; Whitney and Trosten-Bloom, 2003). Appreciative Inquiry deliberately focuses attention on what works, what brings life and vitality to an experience, and what’s possible for its evolution. However, keep in mind that the same challenges that come up in any group can arise in a World Café conversation. At the same time, the World Café’s focus on intimate exchange, disciplined inquiry, cross-pollination of ideas, and possibility thinking tends to create psychological safety and lessen inappropriate grandstanding and people’s attachment to their own points of view. The very design of Café conversations often makes these common challenges easier to deal with than in many group settings.
What You’ll Find Inside
Chapter 1 calls on insights from thought leaders across disciplines to reveal the critical but often invisible role of conversation in shaping our lives and our futures. Chapter 2 invites you to consider a new perspective on conversation as a core process—a fundamental means through which groups and organizations adapt to changing circumstances and co-create the knowledge necessary for success. It also briefly introduces the seven core design principles that are central to understanding the World Café approach to dialogue.
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Chapters 3 through 9 share the seven core World Café design principles, with each chapter focusing on one of them. The stories that open these chapters reveal the creativity and imagination with which Café hosts from around the world are using these principles to foster conversations that matter. These real life “learning stories,” including the hosts’ dilemmas and discoveries, form the heart of the book. More than any abstract treatise, teaching, or training manual, they provide innovative ideas for how to craft a World Café approach adapted to your unique situation. Each chapter then grounds these experiences in a discussion of both the conceptual underpinnings of each design principle and their general application in a wide variety of settings.
Chapter 10 focuses on the practicalities of Café hosting that have not been covered in detail in the earlier exploration of the seven guiding principles. This chapter is designed to stand alone as a World Café hosting guide to help you plan Café dialogues in diverse settings. If you want an initial overview of the specifics of Café hosting, this is the place to start. It provides the information needed for someone with previous group experience to host a successful Café, particularly if you have attended a World Café dialogue yourself.
Chapter 11 begins with several short stories that illustrate ways leaders are using World Café approaches as part of their own conversational leadership—the capacity to engage the collaborative intelligence of their organizations and communities to meet real-life challenges. These form the backdrop for our exploration of both the organizational infrastructures and personal capabilities that conversational leaders can develop in order to nurture greater business and social value using dialogue as a core process.
Chapter 12 highlights the societal implications and the promise inherent in embracing and acting on the insights and practical experiences explored throughout the book. You are encouraged to become a part of the dialogue and deliberation community, sharing your insights and discoveries as you make your own unique contribution to creating a culture of dialogue wherever you may find yourself.
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In the epilogue, octogenarian Anne Dosher, Ph.D., the elder of the World Café, shares the questions that have informed her own life’s journey and why she has committed her remaining years to nurturing a culture of dialogue. Peter Senge, senior lecturer at the MIT Sloan School of Management and founding chair of the Society for Organizational Learning, then offers an afterword based on our experience together in hosting World Café gatherings with key global leaders.
If you want to learn more about other forms of dialogue, as well as key initiatives that are also making wonderful contributions to the field of dialogue and deliberation, take a look at “Resources and Connections” at the back of the book. And although this book is not an academic treatise, enough reference material has been included in the text to support you in “following the trail” to the conceptual foundations of the World Café and related areas of interest.
How to Engage with What’s Here
Having a common architecture as this book unfolded has allowed diverse contributions in a shared framework, enabling you to engage with the material based on your own reading style and preferences. Each chapter begins with a quotation, an illustration, and a question that illuminate the essence of that chapter, so if you look only at the chapter openers you’ll gain an overview of the book’s main themes. Each chapter’s learning stories highlight the way the chapter’s core ideas are being put into real-world practice. These stories, although simply “snapshots in time” that continue to unfold, enable you to appreciate the many ways you might introduce and engage Café conversations in your own life and work. In the “Perspectives & Observations” sections that follow, I, as your host, will share multidisciplinary insights from leading edge thinkers as they inform our exploration of dialogue and Café learning. At the end of each chapter, you’ll find “Questions for Reflection,” a series of questions to consider as you convene and host conversations that matter.
Each chapter’s learning stories highlight the way the chapter’s core ideas are being put into real-world practice
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We’ve purposely included multiple voices and modes of expression as well as graphic illustrations to illuminate key ideas. We’ve also used the following terms—World Café, Café conversation, and Café dialogue—interchangeably throughout the text to describe the World Café process. In addition, you’ll find Café names like Knowledge Café, Leadership Café, Strategy Café, and others that illuminate the many ways people are naming and adapting the basic World Café pattern and process in ways that meet their unique needs and constituencies.
Although this book is not a how-to manual or a detailed recipe for creating a World Café event, you’ll find both key ingredients and practical ideas for hosting conversations that matter in many different organizational and community settings. We’ve discovered that one of the strengths of the World Café approach is its simplicity and versatility. In fact, if you have experience leading or working with groups, a careful reading of the stories that begin each chapter along with a close review of chapter 10 will likely give you enough information to get started. The seven World Café design principles and varied hosting practices you’ll find here can be helpful in convening conversations for many different purposes, whether you use the Café format or not. Even if you are not planning to host Cafés personally, the book will provide you with enough perspective to determine if this approach is right for your own organization’s meetings, conferences, or retreats.
As I mentioned earlier, “Questions for Reflection,” posed at the end of each chapter, encourage you to consider your own experience and process of discovery about conversations that matter. Take a moment to ask yourself these questions now:
What drew me to this book?
If I think of this book as a personal conversation with the
authors, how will that affect how I approach what they have to share with me?
What question, if I explore it during my time with this book, could make the most difference in my life and work?
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There is ample room for noting your own thoughts and reflections. Imagine yourself in a Café dialogue and think of these pages as Café tablecloths. Notice what connects to your personal experience and your own process of discovery. Jot down your insights about where to focus special attention and care as you engage conversations that matter in your own organization or community. Consider your own questions. Add your voice to the conversation.
In one of his wonderful poems, the Spanish poet Antonio Machado reminds us, “We make the path by walking on it.” By joining us on the path that David and I, with the World Café community, are walking, we hope you will find yourself as intrigued as we are by both the power of conversation and the promise of the World Café. We hope you’ll find the value generated from Café conversations around the world as an encouraging sign for the future.
Product details
- Publisher : Berrett-Koehler Publishers; Illustrated edition (April 10, 2005)
- Language : English
- Paperback : 264 pages
- ISBN-10 : 1576752585
- ISBN-13 : 978-1576752586
- Item Weight : 1.25 pounds
- Dimensions : 7.38 x 0.75 x 9.25 inches
- Best Sellers Rank: #275,292 in Books (See Top 100 in Books)
- #372 in International Business & Investing
- #1,026 in Communication Skills
- #21,159 in Reference (Books)
- Customer Reviews:
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One expects it to be a book about one conversational practice, the World Cafe, written by its co-founder. It is. And it isn't.
What it is -- most of all -- is an exploration of the power of CONVERSATIONS THAT MATTER -- ALL conversations that matter. It is also an exploration of the conditions under which QUESTIONS THAT MATTER can be deeply and productively explored.
The essence of true dialogue is the exploration of questions that are important to us, that shape how we think and what we do next. These questions are central; they are the channel through which our life-passion flows when we are evolving, deepening, and learning. When we do that together -- in rich conversation -- our passions can flow and evolve together, usually going deeper and wider than we tend to go alone.
In THE WORLD CAFÉ, this creative dance of conversations and questions is chronicled by more than 100 practitioners, each more articulate than the last, each leading us to another level of understanding about one more important dimension of the transformational magic of dialogue. Their voices are warm, engaged in the shared exploration, not lecturing.
Juanita includes all these folks quite intentionally and comfortably. She is being more than "author". She is being "host" -- as in a café conversation in her living room -- welcoming all voices, including her own, into a place of common learning and deepening.
I know -- because I have experienced it -- that she has a habit of interviewing practitioners and thinkers who visit her, one by one, sitting on her couch, and collecting their recorded words. And then there is her library of beloved books and articles. In creating this book, THE WORLD CAFÉ, she has dived with friends down to these seabeds of accumulated wisdom, coming up with treasures, food, and exotic life from the depths, eager to share them with the rest of us. They read like poetry:
Questions function
as open-handed invitations to creativity,
calling forth
that which doesn't yet exist.
What do we NOT know,
that if we DID know,
could transform this situation
for the better?
Human systems grow towards
what they persistently
ask questions about.
We contribute
because we are part of something
larger than our own lives and efforts,
but the form of our contribution
is based on our uniqueness
and our individuality.
One of the hard questions is
asking ourselves,
'Is this not working, or is it just uncomfortable?'
Sometimes the uncomfortable
is necessary
to break through
to new thinking.
Silence is the pulley,
similar to the rope in a well,
that enables members
to draw a deeper wisdom up
from the common well
of mutual exploration and experience.
A leader these days
needs to be a host -- one
who convenes people,
who convenes diversity,
who convenes all viewpoints in creative processes
where our intelligence can come forth.
Pro-activism involves people
actively co-creating -
helping each other through dialogue
to be, as it were, in our dreams awake,
collectively shaping our future.
Every act
helps to repair some larger whole, but
the repair not only patches it,
it also modifies it,
transforms it,
sets it on the road to becoming
something else, entirely new.
(These quotes are from Marilee Goldberg; Susan Skjei; David Cooperrider and Diana Whitney; Carol Ochs; Janet McCallen, Elizabeth Jetton, Kim Porto and Sean Walters; Juanita Brown; Margaret Wheatley; Samantha Tan; and Christopher Alexander, respectively.)
If I had any criticism of this book (it is fashionable, after all, to always have a criticism in a review), it would be that Juanita's specific practice -- The World Café, as a methodology -- is not adequately summarized until quite late. Hidden on page 4 are two sentences hinting at the mechanics of World Café, which slip by quickly as we toboggan into a vast and fascinating landscape of the principles underlying high quality conversation.
However, over and over along the way, we hear more about how actual World Cafés work, often through the many compelling stories of past Cafes. Then, in Chapter 10, we stumble on the amazing "World Café Hosting Guide" which - despite Juanita's disclaimer that "this book is not a how-to manual" - tells you pretty much everything you need to know to organize and host one.
Still, I would advise those unfamiliar with the core World Café process to read the short description at <co-intelligence.org/P-worldcafe.html> before reading the book. It will help ground you, providing something upon which to hang the sumptuous details you will soon discover.
(This may be a minor point: I am so familiar with the process that I had no problem with it. I don't know if anyone will ACTUALLY have trouble with the lack of early summary.)
As I made my way through THE WORLD CAFE, I found myself drawn into ever deeper understanding -- of the process (World Café), of the larger patterns of conversation that World Café mimics (the social water through which we humans swim our lives), and of the underlying principles for juicy conversation which apply so broadly to so many diverse conversational techniques.
The seven principles of World Café are:
* Set the context - Clarify the purpose and parameters of the conversation and its place in the larger environment in which it will happen.
* Create hospitable space - Provide a welcoming, safe, life-serving environment.
* Explore questions that matter - Invite collective attention into what's important to the participants.
* Encourage everyone's contribution - Engage meaningful participation by each person, with real respect.
* Cross-pollinate and connect diverse perspectives - Facilitate juicy diversity and equally juicy interconnectedness.
* Listen together for patterns, insights, and deeper questions - Help coherent group insight emerge naturally from the dance of individual perspectives and passions.
* Harvest and share collective discoveries - Make the group's collective intelligence visible to itself.
In the seven chapters that form the core of THE WORLD CAFÉ, you will explore each of these principles, learning practical insights and many tools for applying each one. The blending of theory and practice is both seamless and visionary.
I guess this is what justifies Juanita's insistence that this is not a manual: It becomes increasingly clear that a comprehensive manual for World Café would be impossible. World Café is not a single, well-defined A-B-C process. It is an evolving and expanding family of processes emerging in the conceptual space created by those seven principles. Page after page I found more and more variations on those themes. By the time I was finished, I found myself quite awed by the symphony they made. I also felt freed -- even encouraged -- to make some music of my own, informed by a new deeper understanding of both harmony and dissonance.
I could go on for quite a while. There is so much to say. For example:
* This book is filled with pictures and graphics that not only clarify major points, but themselves evoke deep understandings and feelings. I think they play a greater role in the overall effect than I realized before writing this review (the learning continues even after the book is done...).
* There are surprising insights into (for example) the role of flowers and art, the relationship between talk and action, "the magic in the middle", common sense, the power of setting, itself, to govern the quality of conversation, and -- most important for me -- the sources and dynamics of collective intelligence.
* There are well over a hundred questions peppered throughout -- I lost track at 120 -- providing ample models and stimulation for what may be the most critical skill of all -- the creation of powerful questions -- "What could a good school also be?" "What would this workplace be like if it were the kind of place I looked forward to getting up and coming to every morning?" "How can our laboratory be not the best IN the world, but the best FOR the world?"
* The resource section, bibliography, index, and the annotated acknowledgments collectively offer a useful and intriguing overview of the network of people and information from which this vibrant work has emerged.
I can't recommend this book highly enough. For anyone interested in process, in any kind of dialogue, or in the dynamics of emergence and collective intelligence, THE WORLD CAFE offers a fascinating adventure with helpful hints, profound insights and engaging stories dancing at each turn in the road.
And, for a world undergoing one of the most profound and complex evolutionary transitions of its four billion year life, this book offers a path -- of both method and understanding -- through which we can move, in the most natural way possible, into new forms emerging to meet these times. THE WORLD CAFÉ is a midwifery gift to a future struggling to be born.
For those of you who haven't yet experienced a World Café, we can only offer our condolences. It's unlike any other "tool" we've ever seen or used for enabling a group of individuals to become what Juanita likes to call a "collective wisdom." The World Café enables all participants at an event to meet, interact with, and learn from all the other participants. It is as different from a typical conference (with PowerPoint presentations and jumbotron television screens) as an intimate dinner with a lover is from a gathering of the faithful in St. Peter's Square in Rome.
This remarkable book is a rich and compelling conversation in itself about an incredibly important "new" process for generating new ideas, insights, relationships, and deep personal conversations. We are true believers, and even with our past experience with the World Café we found the compilation of personal stories, guidelines, and case examples wonderfully inspirational.
This is truly a remarkable book. I endorse it without reservation. No, let me go further: whether you know it or not, you need to buy this book.
Now, let me take just a few moments to give you a flavor of what this is all about. David Isaacs is fond of saying that conversation is for people what water is for fish: we are surrounded by it, but we hardly recognize how critical it is for life and meaning.
The World Café is an approach to group interaction that helps us remember what conversation really is: "the medium though which all of us together understand and create the realities we live in" (David Atlee, founder of the Co-Intelligence Institute, quoted in the Introduction).
When you participate in a World Café you find yourself seated at a small round table with three other people, who you may or may not know. The table is covered with a large piece of butcher paper, and there is a small vase of fresh flowers in the center. You have access to several crayons or markers, and you are engaging in conversation about something that really matters - typically one or two "Big Questions."
You work together for anywhere from 20 minutes to an hour, and then your Host/Hostess asks three of you to get up and move to three different tables to continue the conversation, while one remains behind to report to three new participants on the meanings behind the scribblings you've left behind on that butcher paper.
It all sounds so simple - yet the total experience is incredibly profound. You discover very quickly that the whole truly is greater than the sum of the parts. There really is a collective intelligence that is far more powerful than any of our individual insights.
To get back to the book for a final moment, it is written as a compilation of stories and examples of events where the World Café has been used. The book actually has many voices (what could be more appropriate?), and Juanita graciously (but not surprisingly) gives ample credit to the many thoughtful, caring people who have contributed to the process and operational design of the World Café over the years.
And the book is a "how to do it yourself" compendium as well. The core of the book articulates and makes real the seven core design principles of a World Café:
1. Set the Context
2. Create Hospitable Space
3. Explore Questions that Matter
4. Encourage Everyone's Participation
5. Cross-pollinate and Connect Diverse Perspectives
6. Listen Together for Insights, Patterns, and Deeper Questions
7. Harvest and Share Collective Discoveries.
Applied in combination, these basic design principles virtually ensure that you'll have a powerful learning and relationship-enhancing experience. Even if you never read the book, try living by these principles, and I'm willing to bet you'll find yourself having more meaningful conversations than you realized were possible.
And the best part of all this is that it isn't rocket science, a foreign language, or some elite skill that requires years to master. As David Isaacs says over and over again, it's just a matter of remembering (practicing and acting on) what you've known all along.
World cafe is based on 7 principles and the book is structured according to these seven principles. The seven principles are "set the context", "create hospitable space", "explore questions that matter", "encourage everone's contribution", "cross-pollinate and connect diverse perspectives", "listen together for patterns, insights and deeper questions", "harvest and share collective discoveries".
Each chapter explains one principle and then is followed by one or a couple real-life stories which relate to the principle.
The book is well written, though I found the format somewhat confusing and could have used a little move overview structure in the beginning. I've loved the "creation stories" and some of the real-life examples. However, some of the real-life examples were boring to read. The structure and some of the real-life stories make me rate this book 4 stars and not 5 starts.
I love world cafe and the ideas behind it. I've personally used the world cafe with good results. However, depending on your situation, similar techniques like Open Space Technology might be better. Knowing about world cafe, joining them and facilitating them have been fun and this book has helped me in having a better understanding of and about them.
Top reviews from other countries
If you don't know how to do that, this book is for you. I use the ideas in this book and they work. I just don't use the flowers and candles on the table